Daily tip · A demo card, not a judgment
Paid, but nothing arrived. Ask for shipping proof first.
01Stop
You paid and they did not deliver. That is performance, not a customer-service mood. Lock the order and the payment.
02Act
- Save the order number, payment, and chat.
- Set a shipping deadline in writing.
- If they miss it, demand a refund. Don’t buy more.
03Find
Complain on the platform, then call 1950. Keep the file for legal aid if the amount is large.
Statute anchor: Consumer Protection Act §19. Court judgments belong to the Judicial Yuan. We do not preprint case numbers.